Unfortunately, Apple does not allow us to implement more VPN protocols within our app and therefore you can’t change this. Tap on this and try connecting again.įailing that, please change the VPN protocol to either OpenVPN TCP, OpenVPN UDP or WireGuard and see if that clears the problem. We would suggest that your try IKEv2 – Alternate Configuration first. You should be able to choose your VPN protocols. Please launch our app and tap on Settings at the bottom of our app. Use a Smart DNS: Smart DNS is a technology that can bypass geo-restrictions without routing your entire connection through a VPN. Try VPN, which works flawlessly with Netflix. Next, go back to our app’s main screen and try connecting again.įailing that, please change the VPN protocol to either OpenVPN, SoftEtherVPN or WireGuard and see if that clears the problem. Try a Different VPN Service: While VPN is okay, it’s not the only VPN out there. Now, click Settings on the left and disable the Fallback Protocolįinally, click on the VPN Protocol tab on the left side and change the VPN Protocol to SSTP. If it didn’t help, please try connecting using different VPN protocols and to do so, please follow the steps carefully below.Ĭlick on Settings at the bottom of our app. This often clears the problems with the connection. If your VPN is randomly disconnected, please Exit app from your taskbar/programmes list, reboot your Internet router and device. My VPN Is Randomly Disconnected, What Should I Do?
